Delivery:
- We send all orders with the courier on a next day service.
- Cut off time for same day dispatch is 2pm.
- Please supply a mobile number to assist the courier.
- The courier will attempt delivery twice, after this you may be charged an addition fee.
- All goods will require a signature on delivery.
- Please ensure someone is available to receive the delivery.
- We can not be held responsible for any delays caused by the courier.
Additional charges may apply to the following locations:
- Scottish Highlands
- Scottish Isles
- Ireland
- Northern Ireland
- Channel Islands
If you need assistance with your delivery please call 01782 209527. Our staff will be more than happy to help.
Returns:
We offer a 30 day money back return policy on all goods returned in unused condition and original packaging. unfortunatly we can not offer refunds or exchange on mixed colours or aerosols to order.
Upon receipt of your item we will check the item and notifiy you if we are able to process a refund by phone or email within 3 working days.
Once we have despatched your goods (or if you have collected them), you can return them for a full refund (including standard delivery charges) within 30 days of delivery (or collection) without giving a reason, as long as they are with their original packaging and unused. You will be responsible for returning the goods to us (and have to pay any costs involved) and we are allowed to reduce your refund if there is any damage to the goods caused by you handling them. We will make all refunds to the credit card, debit card or PayPal account used to place your order and we will pay you within 14 days of us receiving the goods or proof that you have sent them back to us.
