Shipping & Returns

Delivery

We aim to offer a same day delivery if you’re based within a 40 mile radius of one of our fleet. Or next day for deliveries up to 30kg if ordered before midday and 2-3 working days delivery on palletised orders. 

• We send all orders with Fedex on a next day service.
• Cut off time for same day dispatch is 2pm.
• Please supply a mobile number to assist the courier.
• Fedex will attempt delivery twice, after this you may be charged an addition fee.
• All goods will require a signature on delivery.
• All orders paid with Paypal will only be delivered to the Paypal registered address.
• Please ensure someone is available to receive the delivery.
• We can not be held responsible for any delays caused by Fedex.

Additional charges may apply to the following locations:

• Scottish Highlands
• Scottish Isles
• Ireland
• Northern Ireland
• Channel Islands

If you need assistance with your delivery please call 01782 209527. Our staff will be more than happy to help.

Returns

We offer a 30 day money back return policy on all goods returned in un-used condition and original packaging. unfortunately we can not offer refunds or exchange on mixed colours or aerosols to order.

Upon receipt of your item we will check the item and notify you if we are able to process a refund by phone or email within 3 working days.

Once we have despatched your goods (or if you have collected them), you can return them for a full refund (including standard delivery charges) within 30 days of delivery (or collection) without giving a reason, as long as they are with their original packaging and unused. You will be responsible for returning the goods to us (and have to pay any costs involved) and we are allowed to reduce your refund if there is any damage to the goods caused by you handling them. We will make all refunds to the credit card, debit card or PayPal account used to place your order and we will pay you within 14 days of us receiving the goods or proof that you have sent them back to us.